For questions about your medical benefits or to obtain a voluntary predetermination of benefits

 Pre-Certification Call
1-855-248-1748

For Network (HMO or PPO) physician membership questions

Meritain/AETNA
1-866-209-3063
 

For information about prescription drug benefits

CitizensRx
1-877-532-7912
 

For Vision Coverage:

Meritain/AETNA
1-866-209-3063