For questions about your medical benefits or to obtain a voluntary predetermination of benefits
Pre-Certification Call
1-855-248-1748
For Network (HMO or PPO) physician membership questions
Meritain/AETNA
1-866-209-3063
For information about prescription drug benefits
CitizensRx
1-877-532-7912
For Vision Coverage:
Meritain/AETNA
1-866-209-3063